Answers To

Valley View Produce takes pride in offering great food when you need it. We carry a comprehensive selection of fresh, locally sourced and imported produce, specialty items, dairy, eggs, chicken, groceries, beverages, janitorial supplies, and frozen foods.

Our focus is solely on serving B2B customers. This means that we only offer our products and services to other businesses, ensuring that we meet their unique needs and requirements. We serve restaurants, coffee shops, bars, schools, hotels, juice bars and health care facilities.

We deliver to Manhattan, Queens, Bronx, Brooklyn, Staten Island, Long Island, and parts of Bergen County New Jersey.

Yes, we partner with restaurants of every size, from small businesses to chains and franchises. We work hard to be your most trusted wholesale and bulk foods business partner.

With over 35 years of experience, Valley View Produce is able to provide a wide variety of products at competitive prices. Even if a particular product is not currently in stock, we are more than happy to source it for you. We try and accommodate orders of all sizes without charging additional delivery fees. So don’t hesitate to reach out to one of our customer service representatives today to discuss what options work best for your business.

Valley View Produce is committed to maintaining a personal, human touch with every customer. We treat each customer as an individual, not just a number. If you encounter any problems, we are always here to help you find a solution. Our customer-oriented approach means that we’ll go out of our way to source any items you can’t find within a reasonable timeframe. We care deeply about our customers’ businesses and view their success as our own.

We offer an extensive range of products to meet all of your wholesale food needs. From hot house cucumbers to potatoes, fresh herbs to melons, frozen french fries to fry oil, we carry everything you could want. Our selection also includes fresh lettuce, specialty fruits and vegetables, salad oils, vinegars, frozen fruits and frozen purees, fresh juices, milk, organic eggs, butter, cheeses, heavy cream, flour, canned goods, martini olives. Additionally, we offer a variety of non-food items such as latex gloves, restaurant cleaning supplies, take-out containers, c-fold towels, and beverages like Coca-Cola and tonic water.

Valley View Produce remains the leading restaurant food distributor in NYC in 2023 by continuously providing our customers with the latest industry insights and market trends. We are committed to keeping our customers informed about key commodity outlooks and developments, so they can make informed decisions to manage their businesses effectively. Additionally, our focus on customer satisfaction, quality products, and timely deliveries has helped us establish a loyal customer base, enabling us to stay ahead of the competition. Check out our latest reports https://www.vvproduce.com/market-updates/

To get started, we require all new customers to complete a credit application form. This form allows us to assess your creditworthiness and ensure that we can establish a mutually beneficial business relationship.

Please note that our minimum order for delivery is $150. This minimum ensures that we can provide efficient and cost-effective delivery services to our customers.

If your order does not meet the minimum requirement, you are welcome to pick up your order from our location.

Our cut off time for next day delivery is 11pm. Orders placed before this time will be scheduled for delivery the following day. We recommend placing your orders well in advance to ensure timely delivery of your products. If you have any questions or concerns regarding our delivery schedule, please feel free to contact our customer service team at 718-392-4846 for assistance.

Yes, we offer same-day deliveries! To qualify for same-day delivery, orders must be placed before our cut-off time of 10am.

Valley View Produce understands that receiving orders at a specific time can be important for your business needs. We will try our best to accommodate your request for a specific delivery window.

Please let us know the time that you need your products to be delivered, and we will work with you to schedule a delivery that meets your requirements.

We offer a wide variety of high-quality products to meet your business needs. Our product line includes dairy and eggs, organic and conventional produce, beverages, chicken, specialty items, frozen goods, dry goods, paper products and supplies.

Currently we offer delivery service to a variety of areas, including Manhattan, Queens, Bronx, Staten Island, Long Island, Jersey City, West New York, and Weehawken Township., and Weehawken Township.

All major credit cards are accepted for payment of our products/services on our online portal (link to site) or by contacting billing to make payment over the phone.

To apply for credit terms, you can fill out our online Credit Application. Alternatively, you can email us at sa***@vv*******.com, and we will email you one to complete.

Yes, we do have a product spec sheet that includes pricing. However, you can also find prices listed on our website once you create an account. If you prefer, we can also provide pricing for your specific product requirements upon request. Just speak to a member of our team, and we will be happy to assist you.

Placing an online order is easy. Simply visit our website at https://store.vvproduce.com/login and log in to your existing account or create a new one if you haven’t already.
Once you’re logged in, browse our product selection and add the items you want to your cart. Then, proceed to checkout and follow the prompts to complete your order. If you have any questions or need assistance, please don’t hesitate to contact our customer service team.

Yes, you can! You can upload your order guide to your account and even create a customized guide with your favorite products. If you’re pressed for time, don’t hesitate to contact your representative for assistance in creating your guide.

If you need to make changes to your order, simply log in to your account, go to your order history, and click on the order you want to modify. From there, you can click “edit” to make any necessary changes. Please note that all changes must be made before the cut-off time for that particular order. If you require any assistance with making changes, please feel free to contact us via 718-392-4846, and our customer service team will be happy to assist you.

For any questions or issues regarding your order, you can contact your sales representative or our office via 718-392-4846 or email sa***@vv*******.com for assistance.

We strive for perfection, but if we fall short and you receive an unsatisfactory product, follow these steps:

• Inspect your order upon delivery
• If you find an issue, let our driver know
• If you discover an issue after delivery, contact us within 24 hours
• We can only issue credits for products returned in their original packaging and condition

After successfully placing an order, you will receive an email confirmation. If an item is unavailable, we can offer an alternative replacement if one is available. Our team will inform you of the replacement options and work with you to find a suitable alternative that meets your needs.

You can easily shop using your previous order history by visiting the product page and selecting the “List” view. This will show you the order history for the product, enabling you to quickly view when you last ordered it. This way, you can easily find the products you need and streamline the ordering process.

Absolutely, we are always happy to try and source any item that our customers need, even if it’s not listed in our catalog. Just let us know what you’re looking for, and we’ll do our best to find it for you.

Yes, but it’s recommended to have separate account logins for each user to prevent any ordering errors.

Our customer service phone number is 718-392-4846. You can reach out to us during our business hours, and our friendly customer service representatives will be happy to assist you with any questions or concerns you may have.

Office hours are from Sunday at 4:00 pm to Saturday at 12:00 pm, and we are open 24 hours a day during the week. If you are unable to reach someone by phone, please leave a voicemail and we will promptly return your call.

Certainly! We do offer pick-up services during normal business hours. You can call in your order ahead of time and arrange for pick-up, or simply walk in and place your order in person. Either way, we’ll have your order ready and waiting for you!